Required text:

• D. A. Menascé and V. Almeida, Scaling for E-Business: technologies, models, performance, and capacity planning, Prentice Hall, 2000.

Other recommended books:

• A. K. Ghosh, E-Commerce Security: Weak Links Best Defenses, John Wiley & Sons, New York, NY, 1998.
• D. A. Menascé and V. Almeida, Capacity Planning for Web Services: metrics, models, and methods, Prentice Hall, 2001.
• D. A. Menascé, V. Almeida, and L. W. Dowdy, Capacity Planning and Performance Modeling: from mainframes to client-server systems, Prentice Hall, 1994.
• G. W. Treese and L. C. Stewart, Designing Systems for Internet Commerce, Addison Wesley Longman, Inc., Reading 1998.

Papers:

• The Changing Face of E-commerce: Extending the Boundaries of the Impossible," Stuart Feldman, IEEE Internet Computing, May-June 2000.
• Electronic Marketplaces," Stuart Feldman, IEEE Internet Computing, July-August, 2000.
• Analysis of Clickstreams and User Behavior: to be discussed on 9/18/2001.
• Visualization and Analysis of Clickstream: Data of Online Stores for Understanding Web Merchanding, J. Lee and M. Podlaseck.
• E-commerce Intelligence: Measuring, Analyzing, and Reporting on Merchandising Effectiveness of Online Stores,S. Gomory, R. Hoch, J. Lee, M. Podlaseck, and E. Schonger.
• Accrue Hit List - Technical White Paper
• E-Business Analysis and Accrue Insight - Part I
• E-business is Now Serious Business White paper at Accrue's Web site.
• Load Balancing:
• Scalable Web Server Clustering Technologies, T. Schroeder, S. Goddard, B. Ramamurthy, IEEE Network, May 2000.
• Alteon Web Systems
• ArrowPoint Communications
• Cabletron Systems
• Cisco Systems
• Intel
• Zeus Technology